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Shipping & Returns

A NOTE FROM OUR TEAM

As we navigate current events together, we are dedicated to the utmost precaution and timeliness with shipping and handling. Please understand that while occasional delays may occur during this time, we are working at full capacity to fulfill orders in accordance with our regular schedule. Our small team is grateful for your support!

US SHIPPING

We ship to the Continental US.

All orders are processed and shipped within 3-5 business days of purchase.. Orders generally arrive within 5-6 business days from order date, unless USPS states otherwise. When your order ships, you will receive a tracking email to the email address used during checkout.

CANCELLATION OF AN ORDER

An order can be cancelled up until the shipment has been processed. Once a shipment has been created, a return of the items must be made for a refund. Shipping and freight costs are non-refundable.

RETURNS

We’re dedicated to the best and highest quality experience for our customers. Items may be returned within 30 days of shipment if unused and in original packaging. There will be no returns allowed on special order items.

Shipping and freight costs are non-refundable. Product and/or Part Warranties are non-refundable and do not apply to products with damage caused due to accidents or abuse.

If you have received damaged or an incomplete order, contact us immediately to notify and discuss. We are here to support you -- please email support@embrsmoking.com

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